Industrial Water Softeners Systems

Puretech Water Systems (UK) Ltd offers a wide range of industrial and commercial water softeners capable of handling industrial flow rates. Our softeners are built to order ensuring that we help each of our customers to reduce operating costs and protect their critical assets. 

The Industrial Water Softener Solution

Industrial Water Softeners are required to extend the lifetime of plumbing by preventing corrosion. Similarly, it is an important preventative measure that eliminates scale build up. Primarily, Industrial Water Softeners remove calcium ions and magnesium ions, as well as other metal cations found in hard water.

Certainly, Commercial Water Softeners are considered essential equipment for many different industries. You can see the 16 different industries we have experience supplying to via our “Industry” drop down menu tab.  Markedly, all of the industries we work in have complex requirements and varying end use applications. Undeniably, each industry and each application requires specific water quality demands to meet production needs. Without a doubt, a reliable and consistent water supply is imperative to most industrial operations. Henceforth, we specialise in providing tailored water treatment solutions that meet these exacting requirements.

An Overview of How Industrial Water Softeners Work

Removing the calcium and magnesium ions from hard water is achieved with ion exchange resin. Ion exchange resin is typically made from sulfonated polystyrene. In addition, resin can be either positively charged ions (cations) or negatively charged ions (anions). Therefore, the charge of the resin in the Industrial Water Softener Vessel ultimately acts as a magnet. It causes the calcium and magnesium ions to become trapped on its surface.

But, when the resin is saturated, industrial water softeners then exchange these calcium and magnesium ions for sodium ions. After that, regeneration takes place.

When choosing a water softener system, one of the main considerations is whether a simplex or duplex softeners system is required. In other words, a duplex system allows for one vessel to regenerate whilst the other vessel can be programmed to remain operational. This avoids any prolonged periods of down time.

Recharging a vessel encompasses eluting the wastewater from the ion-exchange column containing the unwanted calcium and magnesium salts. Typically, this wastewater is discharged to the sewage system.

How Water Softeners Recharge


Water is directed through the resin in the opposite direction as normal flow, and the output is sent to a drain for disposal. This automated process flushes out solids, and expands the resin bed.

Brine Draw

Water is drawn from the brine solution in the tank into the softener vessel, which saturates the ion exchange resin with sodium.


Brine draw stops, but water continues to flow from the inlet to the outlet, gradually flushing the brine out of the resin bed. The flushing water flows slowly for several minutes, then at a faster rate for as long as an hour. Upon completion, the brine solution reservoir is refilled with towns main water which will then be transferred to brine.

A proportion of bore holes and towns mains water supplies harbour these minerals and elements, water softeners are used to remove hardness from the incoming water supply. These ions would otherwise cause scaling within a water system. Scaling can present itself in many ways.

Installation & Servicing

Most commercial facilities require a water softener as a minimum requirement. Typically, industries use softened water in their production processes or to reduce energy costs. Improving efficiencies by ensuring that the water demand is appropriately pre-treated. Puretech Water Systems (UK) Ltd stock, supply, provide full installation and commissioning whilst also offering full maintenance services on these systems.

Altogether our experienced in-house service and installation team are proficient in carrying out maintenance, installation and breakdown repairs. In truth, as a company, we work on a wide variety of water treatment plants as well as our own plants.

Without a doubt, our business has been built around creating and maintaining strong working relationships with our customers. To this end, we believe firmly forged transparent relationships and great service are fundamental to being a reputable service provider.

Be it aquatics, cosmetics, healthcare, horticulture, industrial or pharmaceutical, Puretech Water Systems (UK) Ltd has the solution.

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Our Range of Commercial and Industrial water softeners?

What is a Water Softener?

An Industrial Water Softener is used to remove hardness from the incoming towns mains / bore hole potable water supply.

For instance, this is achieved by removing the calcium and magnesium ions. These ions would otherwise cause scaling within a water system. Scaling can present itself in many ways.

Below is a list of the most common effects of scaling;

  • Water heaters scaling impedes on their ability to heat water efficiently.
  • Scaling on glassware such as shower screens and glasses is unhygienic and cosmetically unappealing.
  • The scaling on tap outlets and scale build up within water holding tanks can have detrimental effects on systems.

Industrial Water Softeners remove the calcium and magnesium ions and traps them on its filter surface which acts as a magnet.

Therefore, it exchanges these calcium and magnesium ions for sodium ions which, in turn, creates softened water. Summing up, this results in water ready for consumption and use in whatever application you need it for.

Find Out More

Chiefly, Puretech Water Systems (UK) Ltd specialise in water treatment systems and process filtration. Consequently, Puretech Water Systems (UK) Ltd work across multiple sectors providing water processing solutions.

Interested? Find out more about water softening systems with Puretech Water Systems (UK) Ltd.

Find more information here:

Water Softener

Water Softeners have a range of benefits

  • Treated Water Without Any Scaling Effect.
  • Major Reduction in Scrapped Heating Elements Through Scaling Effect.
  • Reduce Energy Costs and Improve Efficiencies.
  • Provide a Consistent Grade of Treated Water at High Flow Rates.
  • Better and Easier Cleaning.
  • No More Soap Scum.
Hotels Water Softeners